At KINO Rentals, we want your rental experience to be simple, convenient, and worry-free. Whether you're renting a few chairs for a family gathering or equipment for a larger event, our goal is to help everything go smoothly. We've put together these guidelines to help you use, transport, and care for our rental equipment safely and responsibly.
Please review the general guidelines below, along with any additional instructions specific to the equipment you're renting.
These guidelines apply to all equipment rented from KINO Rentals and are incorporated into our Rental Equipment Terms of Service.
General Equipment Guidelines
1. Before You Start
Inspect your equipment. Check for visible damage, missing parts, or anything that doesn't look right before using it. Some items may need to be unpacked or assembled before they can be properly inspected.
Report problems promptly. If you discover damage, missing components, or a malfunction, contact KINO Rentals as soon as reasonably possible, preferably before your event begins or the affected equipment is used. Photos or videos are always helpful.
Review the instructions. Some equipment has additional setup, operating, or safety requirements. Please review the relevant instructions below before using your rental.
2. Safe & Responsible Use
Use equipment as intended. Rental items should only be used for their designed purposes. Avoid activities that could damage the equipment or create unsafe conditions.
Follow safety instructions. Observe all applicable warnings, manufacturer guidelines, and equipment-specific instructions.
Make sure everything is properly set up. Before using equipment, check that it is stable, securely positioned, and assembled correctly where applicable.
Keep safety in mind. Do not use equipment in conditions that could create an unreasonable risk of injury, fire, electrical hazards, or property damage.
Use appropriate supervision. Make sure anyone handling or operating the equipment can do so safely. Children should be supervised where appropriate.
Do not modify or repair equipment. Please don't alter, disassemble, or attempt to repair rental items without prior authorization from KINO Rentals.
3. Transportation, Handling & Storage
Handle equipment with care. Avoid dropping, dragging, throwing, or unnecessarily exposing rental items to impacts or excessive force.
Transport items securely. Use a suitable vehicle and properly secure equipment to prevent shifting, tipping, or damage during transportation.
Protect equipment from the elements. Unless an item is specifically designed for the conditions, keep it protected from rain, standing water, excessive heat, and other potentially damaging environmental conditions.
Store equipment safely. When not in use, keep rental items in a secure, suitable location where they are protected from foreseeable damage, theft, or unauthorized use.
Keep all accessories together. Cables, cases, covers, fasteners, and other included components should remain with the equipment so nothing gets misplaced.
4. If Something Goes Wrong
We understand that unexpected problems can happen. If something isn't working properly, please let us know as soon as possible so we have an opportunity to help.
Stop using unsafe equipment. If an item appears damaged, unstable, or unsafe, discontinue its use immediately.
Contact us promptly. Let KINO Rentals know what happened, when you noticed the problem, and whether the equipment can still be used safely.
Take pictures when possible. Photos or short videos help us understand the situation and determine the next steps.
Don't attempt unauthorized repairs. Please contact us before attempting to repair or replace any damaged components.
Let us know about accidents or missing items. If equipment is lost, stolen, or involved in an accident, notify us promptly.
Our priority is to resolve problems fairly and help prevent further damage or injury.
5. Preparing Equipment for Return
Return all components. Please include all accessories, cables, cases, covers, and other items originally provided with your rental.
Keep equipment reasonably clean. Remove trash, food residue, decorations, and other debris before returning it.
Follow packing instructions. Fold, disassemble, or repack equipment as directed in the relevant equipment-specific instructions.
Keep items dry when practical. Avoid packing wet equipment into sealed bags or cases unless instructed otherwise. If something becomes wet and cannot be dried safely, please let us know.
Report any problems. If something was damaged, stopped working, or went missing during your rental, please tell us before or when returning the equipment.
Please note: Some equipment requires additional inspection after it has been returned. KINO Rentals may perform this inspection at our storage or testing location rather than at the return appointment.
Equipment-Specific Instructions
Different equipment requires different care. Please find the items included in your rental below and review their individual instructions before use.
Only the instructions applicable to the equipment you've rented need to be followed.
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Please follow these guidelines to operate the power station safely and avoid damage.
Power Limits: Maximum combined AC output is 1,500W continuous. Do not connect appliances exceeding this limit. Some appliances may require additional power when starting.
Keep It Dry & Ventilated: The power station is not waterproof. Protect it from rain, moisture, excessive heat, and direct sunlight. Never block its ventilation openings.
Safe Charging: Use only the supplied charging cables. Do not charge the power station in temperatures below 32°F (0°C) or above 104°F (40°C).
Solar Panel: Unfold the panel, position it toward direct sunlight, and connect it using the supplied cable. Secure it against wind. Although the panel is water-resistant, avoid heavy rain and keep electrical connectors dry.
No Modifications: Do not open, disassemble, modify, or attempt to repair the power station. Do not connect additional solar panels or third-party adapters without approval.
Warnings & Malfunctions: If the unit overheats, displays an error, or operates abnormally, stop using it and contact KINO Rentals promptly.
Need more information? View the manufacturer's user guide.
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Proper Use: Tables and chairs are intended for normal seating and event use. Do not stand, jump, or dance on them, or use them as ladders or platforms.
Weight Limits: Do not exceed the manufacturer's weight capacity. Avoid excessive or uneven loads.
Setup & Stability: Ensure all legs are fully extended and locking mechanisms are secured before use. Place furniture on a firm, level surface.
Protect Surfaces: Do not drag furniture across rough surfaces. Avoid sharp objects, excessive heat, open flames, and anything that could permanently damage the furniture.
Folding & Storage: Fold tables and chairs carefully, keeping fingers clear of hinges and locking mechanisms. Return items reasonably clean and dry.
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Secure the Canopy: Always anchor all four legs using appropriate weights or stakes. Never use the canopy without securing it, even in calm weather.
Weather Conditions: Do not use the canopy during strong winds, heavy rain, thunderstorms, or snow. Take it down if weather conditions become unsafe. Never leave it unattended in bad weather.
Safe Setup: Set up on stable, level ground, away from overhead power lines. Fully extend and lock all legs and frame mechanisms before use. Keep fingers clear of moving parts.
Fire Safety: Keep grills, heaters, open flames, and other heat sources away from the canopy. Never operate fuel-burning equipment underneath it.
Proper Handling: Do not force the frame open or closed, hang heavy objects from it, or modify its structure. Use care when folding and packing to avoid bending the frame.
Wet Canopy: If the canopy becomes wet, allow it to dry before packing whenever possible. If it must be returned wet, notify KINO Rentals so it can be dried promptly to prevent mold and damage.
Need Help?
If you're unsure how to set something up, have a question about safe operation, or notice an issue with your rental, we're happy to help.
Please contact KINO Rentals using the contact information provided with your reservation. For urgent issues during an active rental, we recommend calling or sending a text message.
Thank you for taking care of our equipment and helping us make every rental a great experience!
