Version 1.0 | Effective Date: November 13 2025These Rental Equipment Terms of Service ("Terms") govern equipment rentals provided by Advent Media Production, a sole proprietorship doing business as KINO Rentals ("KINO," "we," "us," or "our"), to the individual or business placing the rental order ("Customer," "you," or "your").
Our goal is to make renting equipment simple, convenient, and transparent while establishing fair responsibilities for both parties.
PLEASE READ THESE TERMS BEFORE PLACING YOUR RESERVATION.
By selecting the agreement checkbox during online checkout, or otherwise expressly accepting these Terms when placing a reservation directly with KINO, you agree to be bound by these Terms and the applicable 🔗 Equipment Use & Safety Rules.
1. Rental Agreement & Reservations
1.1. Scope. These Terms apply to equipment rentals, including furniture, event equipment, electronic devices, accessories, and other rental products offered by KINO.
1.2. Order Details. Each confirmed reservation ("Rental Order") identifies the rented equipment, quantities, rental prices, applicable fees, scheduled pickup or delivery, and return arrangements. The Rental Order and these Terms together establish the rental agreement.
1.3. Reservation Confirmation. A reservation is confirmed once KINO receives the required rental payment and any applicable security deposit or authorization. Customers will receive an order confirmation through Booqable, email, or another agreed communication method.
1.4. Eligibility. Customers must be at least 18 years old and legally capable of entering into a binding agreement. Individuals renting on behalf of a business represent that they are authorized to do so.
1.5. Ownership. All rented equipment remains the property of KINO or its lawful owner. Renting equipment does not transfer ownership or any right to sell, pledge, or otherwise dispose of it.
2. Rental Payments & Pricing
2.1. Payment. Full payment is required to confirm a reservation unless KINO expressly approves a different arrangement in writing.
2.2. Accepted Methods. KINO may accept credit and debit cards, Apple Pay, Google Pay, Venmo, cash, and other approved payment methods. Payment availability may depend on the booking method.
2.3. Additional Services. Delivery, collection, setup, extended rental periods, or other optional services may involve additional charges. Such charges will be disclosed before the applicable service is authorized.
2.4. Taxes. Applicable taxes will be added as required by Washington State and local law and shown in the order or invoice.
2.5. No Charge for Ordinary Wear. Normal wear and tear resulting from proper use is included in the rental price and does not result in additional charges.
3. Security Deposits & Payment Authorizations
3.1. Deposits. KINO generally does not require security deposits for standard tables and chairs. Certain higher-value or higher-risk equipment may require a refundable deposit or payment-card authorization.
3.2. Advance Disclosure. Any required security deposit, authorization amount, and applicable conditions will be communicated before the reservation is confirmed.
3.3. Refunds. Refundable security deposits will be released or refunded after the equipment has been returned and inspected, less any properly documented and authorized charges. KINO will normally initiate a refund within five business days after completing the inspection. Processing times may depend on the payment provider.
3.4. Responsibility Beyond Deposit. A security deposit does not limit the Customer's responsibility for legally recoverable damage, loss, or other charges exceeding the deposit amount.
3.5. Additional Charges. Where the Customer has expressly authorized future charges through a supported payment service, KINO may seek payment of documented amounts due under this Agreement, subject to the notice and dispute procedure in Section 11. No additional charge is authorized merely because KINO possesses a customer's payment information.
4. Cancellations & Rescheduling
4.1. Free Cancellation. Customers may cancel their reservation at least 24 hours before the scheduled rental pickup or delivery time and receive a full refund.
4.2. Late Cancellation. Cancellations made less than 24 hours before the scheduled pickup or delivery time may incur a cancellation charge equal to 25% of the equipment rental subtotal, capped at $50 per reservation. The remaining rental payment and applicable taxes will be refunded.
4.3. Rescheduling. Customers may request to reschedule without an additional change fee, subject to equipment availability and KINO's approval. Rescheduling is not guaranteed, especially within 24 hours of the scheduled rental period.
4.4. Failure to Collect. If the Customer does not appear for the scheduled pickup and has not arranged an alternative, KINO may treat the reservation as a late cancellation. Any additional services already performed will be handled according to the amounts disclosed in the Rental Order and applicable law.
4.5. Early Returns & Unused Equipment. Returning equipment early or choosing not to use rented equipment does not automatically entitle the Customer to a refund. This does not affect remedies for defective or nonconforming equipment or other rights provided by applicable law.
4.6. Cancellation by KINO. If KINO cannot fulfill a confirmed reservation, the Customer will be notified as soon as reasonably possible and offered an appropriate substitute, rescheduling, or a refund for the equipment and services that cannot be provided.
5. Rental Period, Pickup & Delivery
5.1. Rental Period. The rental period begins and ends at the dates and times specified in the confirmed Rental Order, unless the parties agree otherwise in writing.
5.2. Scheduled Appointments. Equipment pickup, delivery, and return are by appointment. KINO does not maintain a continuously staffed public rental counter.
5.3. Pickup Location. Customer pickup and return appointments are generally arranged in Kent, Washington, near Lake Meridian, or another location agreed upon in advance.
5.4. Weekend Rentals. Equipment intended for Sunday events may be made available Saturday evening or Sunday morning, subject to availability and scheduling. The agreed rental dates and return deadline will appear in the Rental Order.
5.5. Delivery & Collection. Delivery, collection, setup, or teardown services are included only when expressly specified in the Rental Order.
5.6. Transportation. When collecting equipment personally, the Customer is responsible for providing a suitable vehicle, securing the equipment properly, and protecting it from weather and transportation damage.
5.7. Third-Party Pickup. Another person may collect or return equipment only with KINO's prior approval. The original Customer remains responsible under the Rental Agreement unless KINO expressly agrees otherwise.
6. Appointment Times, Communication & Late Returns
6.1. Communication. Customers must make reasonable efforts to arrive at agreed pickup and return appointments on time. If a delay or scheduling problem becomes apparent, the Customer must notify KINO as soon as reasonably possible.
6.2. Contact Methods. SMS or telephone calls should be used for urgent, same-day scheduling matters. Email may be used for nonurgent communications. Contact information will be provided with the reservation.
6.3. Appointment Grace Period. KINO ordinarily allows a 15-minute grace period for scheduled appointments.
6.4. Missed Appointments. If the Customer has not arrived or made an alternative arrangement within 30 minutes of the scheduled appointment, KINO may end the appointment and require the Customer to schedule another available time.
6.5. Additional Travel Costs. If a missed appointment requires KINO to make an unnecessary or additional trip, the Customer may be responsible for reasonable, documented additional travel or service expenses directly resulting from the missed appointment. KINO will not impose an arbitrary penalty solely for inconvenience.
6.6. Return Deadlines. Equipment must be returned by the agreed deadline unless KINO approves an extension.
6.7. Courtesy Extension. When circumstances permit, KINO may allow a delayed return until 12:00 PM on the day following the original return deadline without charging an additional rental day. This courtesy does not automatically change the return deadline, and the Customer must obtain approval for the revised appointment.
6.8. Additional Rental Charges. If equipment remains unreturned after an agreed extension, or after 12:00 PM the following day when a courtesy extension has been approved, additional rental charges may apply at the extension rate disclosed in the Rental Order. KINO may also seek documented, legally recoverable losses resulting from a material delay, without charging twice for the same loss.
6.9. KINO Availability. Customers will not be charged for a delay caused solely by KINO's inability to accept equipment that the Customer has timely and properly offered to return.
6.10. Unattended Returns. Equipment must not be left unattended at a parking lot, residence, business, or other location without KINO's express authorization. An unattended drop-off does not constitute completed return unless KINO has agreed to that arrangement.
7. Equipment Inspection & Condition
7.1. Condition at Release. KINO makes reasonable efforts to provide equipment in clean, complete, safe, and working condition, suitable for its intended rental purpose.
7.2. Inspection Upon Receipt. Customers must inspect equipment within a reasonable time after receiving it and when practical before using it for their event.
KINO recognizes that certain equipment, such as tents and large structures, cannot reasonably be fully assembled or tested at a pickup location.
7.3. Reporting Existing Defects. Customers must notify KINO promptly upon discovering any damage, missing components, or malfunction. Whenever reasonably possible, pre-existing defects should be reported before the event or before the affected equipment is used.
Photos or videos should be provided when practical.
7.4. Problems During Use. If equipment malfunctions, becomes damaged, or presents a safety concern during the rental, the Customer must promptly notify KINO and discontinue any unsafe use.
7.5. Delayed Reporting. An unreasonable delay in reporting a known defect may affect KINO's ability to verify the issue, provide a remedy, or determine responsibility. However, delayed reporting does not automatically eliminate rights that cannot lawfully be waived, including rights relating to hidden defects.
7.6. Inspection After Return. KINO may accept returned equipment without conducting a complete inspection at the return location. Final inspection may occur later at KINO's storage or testing location.
KINO will ordinarily attempt an initial inspection within two business days after return. Certain concealed damage or technical malfunctions may require further examination.
7.7. Return Acceptance. Acknowledgment of physical return confirms receipt of the equipment but does not necessarily establish that all items are complete, undamaged, or functioning properly.
7.8. Damage Documentation. KINO will document significant damage, missing items, or other concerns through photographs, inspection notes, repair estimates, or comparable evidence and notify the Customer promptly.
8. Equipment Use & Safety
8.1. Proper Use. Customers must use rented equipment only for its intended purpose and in accordance with reasonable safety precautions.
8.2. Equipment Rules. The applicable [Equipment Use & Safety Rules — LINK TO BE ADDED] form part of this Agreement and establish additional operating, transportation, storage, and safety requirements for specific equipment categories.
8.3. Customer Responsibility. The Customer is responsible for informing anyone permitted to handle or operate the equipment about applicable instructions and safety requirements.
8.4. Prohibited Actions. Customers may not intentionally misuse, modify, dismantle, or attempt unauthorized repairs to rental equipment. Equipment may not be subleased, sold, or transferred to another renter without KINO's written approval.
8.5. Safe Storage. Customers must take reasonable precautions to protect equipment from theft, unauthorized use, weather damage, and other foreseeable hazards.
8.6. Changes to Equipment Rules. The version of the applicable Equipment Rules made available when the reservation is accepted will govern that reservation. Later changes will not retroactively impose additional obligations, except as separately agreed or required by applicable law. KINO may notify customers of newly discovered safety hazards during an active rental.
9. Damage, Loss, Theft & Replacement
9.1. Customer Responsibility. Subject to applicable law and the exceptions below, the Customer is responsible for loss, theft, disappearance, or physical damage to rental equipment while it is in the Customer's possession or control, including damage caused by persons whom the Customer permits to use or handle the equipment.
9.2. Exceptions. Customers are not responsible for ordinary wear and tear, verified pre-existing damage, defects arising from normal and proper use, or loss or damage caused by KINO, except to the extent otherwise permitted by applicable law.
9.3. Repairable Damage. When damaged equipment can reasonably and safely be repaired, KINO may seek reimbursement for reasonable, necessary, and documented repair costs.
9.4. Replacement. When equipment is lost, not returned, destroyed, unsafe to repair, or economically impractical to repair, KINO may seek the reasonable cost of obtaining a functionally equivalent replacement suitable for commercial rental use.
If a comparable, reliable replacement is not reasonably available in the used market, the documented cost of a new equivalent product may be considered in determining the appropriate compensation, subject to applicable law and adjustments necessary to avoid an unjustified improvement or double recovery.
9.5. Additional Expenses. KINO may seek reasonable, documented, legally recoverable expenses directly associated with repair, replacement, recovery, transportation, or other consequences of the Customer's breach.
9.6. No Automatic Penalties. Damage charges are intended to compensate actual loss rather than punish the Customer. No charge will be made for ordinary wear or an unsupported claim of damage.
9.7. Theft or Missing Equipment. The Customer must promptly notify KINO if equipment is stolen, missing, or believed to be stolen. In suspected theft cases, the Customer must reasonably cooperate with requests for incident details and any appropriate police report.
9.8. No Unauthorized Repairs. The Customer must not arrange or perform repairs without KINO's prior written authorization, except for immediate action reasonably necessary to prevent injury or additional damage.
9.9. No Double Recovery. KINO will not recover the same loss more than once. Salvage value, insurance recoveries, payments already received, and other relevant offsets will be considered where applicable.
10. Customer Identification & Rental Records
10.1. Customer Information. Customers must provide accurate identifying and contact information, including their legal name, current residential address, mailing address if different, telephone number, and email address.
10.2. Identification Verification. KINO may require a valid government-issued photo identification document, such as a driver's license, when releasing equipment.
10.3. Driver's License Information. When requested, the Customer must provide the relevant driver's license or identification number through KINO's designated secure process. KINO may visually verify the information against the original document at pickup without retaining a photograph or physical copy.
10.4. Business Customers. Customers renting on behalf of a company must identify the responsible business and an authorized representative.
10.5. Accurate Records. Customers must promptly notify KINO of material changes to their contact information during an active rental.
10.6. Privacy. Personal information will be handled in accordance with KINO's separate 🔗 Privacy Policy and applicable law.
11. Additional Charges & Disputed Amounts
11.1. Documentation. Before seeking additional payment for damage, missing equipment, or other disputed charges, KINO will provide a reasonable explanation and supporting documentation, as applicable.
11.2. Itemized Charges. Additional charges may include reasonable repair expenses, replacement costs, disclosed rental extensions, or documented additional expenses permitted under these Terms and applicable law.
11.3. Notice. KINO will provide written notice of proposed additional charges by email or another agreed written communication method.
11.4. Opportunity to Respond. Customers will ordinarily have at least five business days after receipt of the itemized notice to raise questions or dispute proposed charges before KINO attempts a non-urgent additional card charge. Timely disputes will be reviewed in good faith. Lawful payment rights and dispute procedures remain available.
11.5. Payment Authorization. Any additional card charge must be supported by the Customer's valid authorization, the payment provider's requirements, and applicable law.
11.6. Unresolved Balances. If a legitimate balance remains unpaid, KINO may seek recovery through lawful collection procedures or a court of competent jurisdiction.
12. Equipment Malfunctions & KINO Responsibilities
12.1. Reasonable Condition. KINO will make reasonable efforts to supply the equipment described in the confirmed Rental Order in proper working condition.
12.2. Notice of Malfunction. Customers should report malfunctions promptly so KINO has a reasonable opportunity to evaluate and, when practical, correct the problem.
12.3. Replacement or Refund. If equipment is materially defective through no fault of the Customer, KINO will offer a suitable replacement when reasonably available. Otherwise, an appropriate partial or full refund for the affected equipment will be provided, consistent with applicable law and the circumstances.
12.4. Safety. Equipment believed to be unsafe must not be used until it is confirmed safe or replaced.
12.5. Customer Cooperation. Customers agree to reasonably cooperate with troubleshooting, inspection, or replacement arrangements, provided doing so does not require unsafe operation or unreasonable disruption.
12.6. No Waiver of Legal Rights. Nothing in this section limits remedies or warranties that cannot lawfully be excluded under Washington law.
13. Liability & Responsibility for Third-Party Claims
13.1. Responsible Use. Customers are responsible for exercising reasonable care when transporting, setting up, operating, storing, and returning rental equipment.
13.2. Customer-Caused Harm. To the extent permitted by law, the Customer is responsible for injuries, property damage, or third-party claims resulting from the Customer's negligent, unlawful, or prohibited use of the equipment, including misuse by persons under the Customer's supervision or control.
13.3. KINO Responsibility. KINO remains responsible for its own conduct and legal obligations to the extent required by applicable law. These Terms do not release KINO from liability that cannot legally be waived.
13.4. Third-Party Claims. To the extent permitted by law, the Customer agrees to reimburse KINO for reasonable losses and defense expenses arising from third-party claims caused by the Customer's negligent or wrongful use of equipment or material breach of these Terms, excluding losses attributable to KINO's negligence or misconduct.
13.5. Insurance. Customers organizing larger or higher-risk events are encouraged to consider appropriate event or liability insurance. Unless expressly specified in the Rental Order, separate insurance is not a general condition of renting standard equipment from KINO.
14. General Terms, Notices & Dispute Resolution
14.1. Governing Law. These Terms are governed by the laws of the State of Washington, including the applicable provisions of the Washington Uniform Commercial Code, Chapter 62A.2A RCW.
14.2. Dispute Resolution. Both parties agree to make reasonable, good-faith efforts to resolve rental disputes through written communication before initiating legal proceedings, except where urgent action is necessary or a legal deadline applies.
14.3. Courts. Unresolved disputes may be brought before a court of competent jurisdiction. Venue will be determined under applicable law, with King County, Washington, preferred where legally appropriate.
14.4. Electronic Communications. Customers agree that rental confirmations, scheduling updates, receipts, and service-related notices may be delivered electronically to the contact information provided, subject to applicable law. Marketing communications are governed separately.
14.5. Written Changes. Changes to a confirmed Rental Order may be agreed to by email, SMS, an updated order confirmation, or another retained written record.
14.6. Updates to Terms. KINO may revise these Terms for future reservations. The version accepted for a particular reservation will continue to govern that reservation unless both parties agree to a modification or applicable law requires otherwise.
14.7. Severability. If a provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
14.8. Entire Agreement. These Terms, the confirmed Rental Order, the applicable Equipment Use & Safety Rules, and any expressly agreed written modifications constitute the parties' agreement for the rental. The Rental Order controls item-specific quantities, dates, and prices; these Terms control general rental obligations.
14.9. Contact. Questions, rental problems, and disputes should be directed to KINO using the contact information provided in the Rental Order or on KINO's official website.
Customer Acknowledgment
By checking the agreement box during checkout or expressly accepting these Terms through an authorized reservation process, I acknowledge that:
I have been provided access to these Rental Equipment Terms of Service and the applicable Equipment Use & Safety Rules.
I agree to follow the applicable rental, payment, pickup, return, and safety requirements.
I understand that additional charges may apply for late returns, loss, theft, or damage as described in this Agreement and permitted by law.
I understand that equipment may be inspected after it is returned and that any subsequent damage charges are subject to the notice and dispute procedures described above.
Thank you for choosing KINO Rentals.
